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Important: Once signed up for the event (your PayPal receipt is your confirmation), we'll contact you a day or two before via email with the URL to access the broadcast through your computer's streaming media player. The instructions below include all the information you'll need to be prepared. Please read this - if you do not then you may miss the broadcast. We do not offer live technical support during the show. In 99% of cases all the information you need is contained below. You'll need to follow these simple steps.
How to watch/listen to the broadcast
All Users –You'll need a good broadband connection to access video broadcasts and a reasonable one for audio broadcasts. A music based video or audio signal will be broadcast about 20 minutes before going live; however, we strongly suggest that before signing up for this event that you test your set-up by following the instructions below. Your computer set-up is your responsibility but if there is a problem you will receive a download of the broadcast later. All you need to do beforehand is check you have the software noted below installed and know how to access the Open URL/File dialogue box. If your connection drops during the broadcast simply re-open the Open URL dialogue and hit enter again to reconnect.
Windows Users – You will already have Windows Media Player installed on your computer; however, it would be prudent to make sure you have the latest version. To do this, open Windows Media Player from the program menu. With the program running, look to access Help > Check for Updates. This could be in different locations depending on the version you have. If you right-click in the empty space in the bar at the top or bottom, you will see the Help option. Click to expand the sub-menu that contains Check for Updates. Click and follow the instructions.
With the latest version installed, when it is time for the broadcast, using Windows Media Player click File > Open URL. Do this the same way as you checked for the update, or in the later versions you can simply hold down the CTRL key and press 'U' in order to open the 'Open URL' dialogue box. In the Open URL dialogue box enter the URL you will be emailed the day before the broadcast and click OK. Please note that this link will not work until 30 minutes before the broadcast.
You can however use this test URL to play the Ice Age Trailer at anytime to check your setup.
Test URL:
mms://es-win.com/easystream/samples/iceage2_225.wmv
Macs Users – A variety of programs are capable of playing Windows Media video and audio streams on a Mac. The most reliable we have found is the free Windows Media® Components for QuickTime, by Flip4Mac™. With this you can play Windows Media files (.wma and .wmv) directly in QuickTime Player. You can download it here. Alternatively there is an actual free player from Microsoft for Macs that you can download here.
When you have the program open and it is time for the broadcast, go to File > Open URL (or open File) and enter the URL you will have been emailed the day before the broadcast and click OK. Please note that this link will not work until 30 minutes before the broadcast.
You can however use this test URL to play the Ice Age Trailer at anytime to check your setup.
Test URL:
mms://es-win.com/easystream/samples/iceage2_225.wmv
So, it looks more complicated than it really is. Once you've made sure you have the latest version of the appropriate player, and you cut and paste the 'web address' this first time, you'll be an old pro. Just use the Test URL before you sign up for the class to check it's all working and that you'll not have any problems.
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